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Cleveland Gem and Jewelry
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Products
  -Rings
  -Earrings
  -Pendants  & Charms
  -Necklaces
    - Clarity Scales



Shipping info and frequently asked questions:



All items are shipped via USPS priority mail and ship usually within 3-5 business days. If ring sizing is needed please allow up to an addition week although most sizing only takes 1 extra business day. Shipping is based on total purchase amount and is tiered as follows:

$1- $60:   $6.75 insured anywhere in the United States
$60- $120:   $8.75 insured anywhere in the United States
$120 & up:  $12.75 insured anywhere in the United States

You will receive your items within 2-3 days of shipment. You will get a tracking number by email as soon as they ship.

Economy shipping is available but items are NOT insured and tracking is not available. Items will take up to 5 days to arrive after shipment and come standard mail. This method is only suggested as a money saver and insurance is highly recommended. After items are shipped this method all responsibility falls on you if they are lost or stolen. Cost is from 2-4 dollars to ship economy.

Global shipping is available via Express mail international. Cost is from 14 -20 dollars and all items are insured.


Can I pick up items locally to avoid shipping?

All items are available for pickup locally to avoid shipping charges or if you want to see items in person. Credit card payments cannot be accepted in person, currently only cash is accepted.


I want a specific gem, do you have it?

A large selection of gems are stocked and it would be far to time consuming to list all of them online. Use the contact form to request a specific gem. Many rare, extremely large, or perfect clarity gems are also available from the jewelers personal collection on request.

Why are most items sterling silver? What about white or yellow gold?

Most items are sterling silver for a vary good reason. Sterling silver is a lovely white colored metal. It will only slightly patina over the years and a quick dip in jewelry cleaner makes it look as good as new. White metals are the current style. White gold is actually yellow gold with nickel in it to make it white. Many people are allergic to nickel. Because white gold is really a yellow alloy, IT WILL TURN YELLOW! Over the years all white gold turns an ugly yellowish. This is permanent and cannot be fixed with jewelry cleaner, or any other method other than plating with expensive rhodium. Rhodium plating only lasts about  a year or less with normal wear. Yellow gold is available for items by request and yellow gold plating is available on all items by request.  Only the finest electroplating is used. Yellow gold items are not listed because the currently are not the style and do not sell. Sterling is also far more cost affective than gold and slightly stronger.



How do I know all gems are genuine?

Every gem sold or set is from highly reputable sources. All gems are sourced directly from overseas straight from the mines and cutters. Everything is guaranteed to be natural and mined from the earth. If a gem is treated by heat or other common, permanent treatments it will be fully disclosed with the gem/ jewelry report you receive with our items. Only treatments considered normal practice such as heating rubies and mystic coatings on topaz and quartz are allowed to be sold. We will never source gems from suppliers using treatments that are not normal trade practice or allowable by the GIA, USGS, or UGL. Gemological instruments such as spectroscopes, refractometers, polariscopes, dichroscopes, microscopes, triplet loupes, and light spectrum filters are used to verify all gems. Besides being a jeweler, we are also gemologists by hobby so you can shop and purchase gems with the utmost confidence from us.
 



















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